Paratransit Service


Bring your best self and make a big difference.

Paratransit serves people with disabilities in our communities and provides crucial opportunities for all within our city. CATS offers paratransit service to individuals who, because of a disability (physical, cognitive or visual), cannot access fixed-route buses. CATS Paratransit Service operates the paratransit system, which is a pre-scheduled, shared-ride, origin-to-destination service

Am I right for a paratransit service position?
This is highly rewarding work helping those with disabilities find transportation independence. As such, paratransit operators must have a desire to serve and care for people with disabilities. This is a crucial service for them, and one that should be a positive, helpful experience for every rider.

Apply Today

Key Paratransit Service Benefits

  • Training and development to advance your career
  • Competitive pay
  • 10 days annual paid vacation, 12 days annual paid sick leave, 11 holidays, one floating personal day
  • Military, jury duty, bereavement and school support/community service paid leave
  • Paid parental leave
  • Health, dental, vision and life insurance coverage and other voluntary benefits
  • Short-term and long-term disability program
  • Employer contribution to the City's 401(k) plan including 401(k) and 457 voluntary deferred compensation programs
  • Flexible spending account and health savings account program
  • Free and confidential Employee Assistance Program
  • Prepayment education program with CPCC and reimbursement for approved college education
  • N.C. retirement system pension

"The best thing about working for CATS is being able to go out in the community and help those in need. "

— Phoebe, Labor Crew

Role Requirements for Paratransit Service Positions

  • Certified Nursing Assistant, paratransit or patient transport experience in preferred
  • High School Diploma or GED
  • One year of relevant work experience
  • Background check
  • Pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test and/or participate in other assessments.

The Hiring Process

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  • Apply to the job posting here.
  • Interview and pass drug and health screenings.
  • Once hired, you will go through 5-6 weeks of paid training and development before going into revenue service.

Find the Role for You

 

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